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Episode 16 | The Sales Prevention Department



Sales Velocity TV and Radio is sponsored by PipelinePRO, the Ultimate “All-In-One” Sales Pipeline Management & Marketing Automation Platform that makes ALL others obsolete. And we can prove it! Take a tour at: www.GoPipelinePRO.com


Podcast:


In This Episode You Will Discover:

  • How to figure out ways to eliminate the Sales Prevention Department in your business, before you think of getting more leads and Sales. Stop the bleeding first!

  • Why you should create SOPs (Standard Operating Procedures) at every step, to be more organized in your business.

  • Why is it important to regularly inspect different pieces of your business and be diligent of all the touch points with your customers

  • The importance of having a follow up process, for long time customer retention. And why PipelinePRO is the ultimate platform for laying an automated outbound follow up process before and after making a Sale.

  • A Sales Prevention Department could be at the front end, but mostly it happens after a Sale has been made and “prevents” any further Sales from that particular client!

  • If a high end fashion retailer, a fortune 500 company can have a Sales Prevention Department, so can you! We disclosed some big names in the show. Watch closely!

  • Why is it necessary to take some time away from your business and observe all the entry points, transaction and post transaction points, to lay a follow up process, making your business infinitely more productive and profitable.

  • How to make the best of the customer experience, average order, follow up process, initial interaction between your customer service and your clients, to avoid having a Sales Prevention Department

  • How mystery shoppers can help you get a report on how a prospect is dealt with when it comes to your business.

Resources:

Undercover Boss

Shark Tank


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Sales Velocity TV and Radio is sponsored by PipelinePRO, the Ultimate “All-In-One” Sales Pipeline Management & Marketing Automation Platform that makes ALL others obsolete. And we can prove it! Take a tour at PipelinePRO.

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